Terms & Conditions

Effective Date: N/A Last Updated: N/A Welcome to TRESTL North Bay (“TRESTL,” “we,” “our,” or “us”). By accessing or using our website at https://trestlnorthbay.com (the “Website”) and any of our services—including cannabis delivery—you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions (“Terms”). These Terms apply to all users of our Website and services. If you do not agree to these Terms, you must not access or use the Website or any of our offerings.

1. Eligibility

You must meet the following requirements to use our services:
  • Be at least 21 years of age, or 18 years of age with a valid medical marijuana recommendation issued in accordance with California law;
  • Be located within the State of California in an area where cannabis delivery is legally permitted;
  • Provide a valid, government-issued ID to verify your identity and age;
  • Agree to these Terms and our Privacy Policy.
We reserve the right to refuse service, cancel orders, or suspend or terminate any account at our discretion, especially in cases of suspected fraud, legal non-compliance, or abuse.

2. Compliance with Applicable Law

You agree to use our Website and services in full compliance with all applicable local, state, and federal laws and regulations. While cannabis is legal in California under Proposition 64, it remains a Schedule I controlled substance under federal law. By using our services, you assume all legal risk associated with cannabis possession, use, and purchase.

3. Account Registration

To place orders, you may need to create an account. By registering, you agree to:
  • Provide accurate, current, and complete information;
  • Keep your login credentials confidential;
  • Notify us immediately of any unauthorized use of your account.
We may suspend or terminate accounts for any reason, including violations of these Terms or suspected misuse.

4. Orders & Delivery

  • All orders are subject to availability and approval.
  • We reserve the right to limit quantities or cancel orders at our discretion.
  • Deliveries are limited to addresses within our North Bay service area.
  • You must present a valid government-issued ID at the time of delivery for verification. No delivery will be completed without ID verification.
  • We reserve the right to refuse or cancel deliveries due to safety concerns, signs of intoxication, or suspected fraud.
Delivery windows are estimates only. TRESTL North Bay is not responsible for delays caused by weather, traffic, or other unforeseen conditions.

5. Product Information & Health Disclaimer

All information on our Website is provided for educational purposes only. We do not offer medical advice, and none of our products are intended to diagnose, treat, cure, or prevent any disease. Always consult with a licensed healthcare provider before using cannabis products, particularly if you are pregnant, nursing, or have a preexisting medical condition. We make no guarantees regarding individual effects or benefits of any product.

6. Pricing & Payment

All prices are listed in U.S. Dollars (USD) and are subject to change without prior notice. Applicable taxes and delivery fees will be calculated at checkout. You agree to pay all charges incurred in connection with your order. Accepted forms of payment will be listed during the ordering process.

7. Returns & Refunds

Due to cannabis regulations, all sales are final and non-refundable unless a product is defective or incorrect. If you receive an incorrect or damaged product, contact us within 24 hours of delivery at [Insert Contact Info]. Supporting documentation (e.g., photos) may be required for resolution.

8. Privacy

We value your privacy. Please review our [Privacy Policy] to understand how we collect, use, and safeguard your personal data in compliance with California privacy laws.

9. Prohibited Conduct

By using our Website and services, you agree not to:
  • Violate any laws or regulations;
  • Attempt unauthorized access to user accounts, data, or our systems;
  • Interfere with the integrity or performance of the Website;
  • Use our services while under the influence of alcohol or other impairing substances;
  • Resell or redistribute any cannabis products purchased from TRESTL North Bay.

10. Intellectual Property

All content on our Website—including logos, product information, images, graphics, software, and text—is the property of TRESTL North Bay or its licensors, and is protected by applicable copyright, trademark, and intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

11. Disclaimer of Warranties

Our Website and services are provided on an “as is” and “as available” basis. We make no warranties or representations regarding the availability, reliability, or accuracy of the Website or services, and disclaim all implied warranties to the fullest extent permitted by law.

12. Limitation of Liability

To the maximum extent permitted by law, TRESTL North Bay, its officers, employees, affiliates, or service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Website or our services.

13. Indemnification

You agree to indemnify, defend, and hold harmless TRESTL North Bay, its employees, affiliates, contractors, and representatives from any and all claims, liabilities, damages, losses, and expenses, including legal fees, arising from your use of our Website or services, or violation of these Terms.

14. Modifications to Terms

We reserve the right to update or change these Terms at any time. If material changes are made, we will post the updated Terms and revise the “Last Updated” date above. Continued use of our Website or services after such updates constitutes your acceptance of the new Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws provisions. Any disputes shall be resolved exclusively in the state or federal courts located in California.

16. Contact Us

For questions or concerns regarding these Terms, please contact: TRESTL North Bay Email: info@trestlnorthbay.com Phone: 888-992-3654 Website: https://trestlnorthbay.com